Contact & booking
A real person, every reply.
Use the form for a fitting, a question, or a service request. We aim to reply within one working day, usually faster. We don’t use chatbots.
What can we help with?
Pick the closest.
Book a fitting Most messages start here. We’ll match you with a master fitter and offer a few times that work for you.
Ask a question Anything at all — about a product, a service, or just to say hello. We read every note.
Service a unit Care, repair, re-shell, re-cable, or trade-in. We’ll send a pre-paid label the next working day.
Press & partnerships Editorial coverage, collaborations, and studio visits. Write to press@hifikind.example.
Direct lines
Fittings · hello@hifikind.example
Service · service@hifikind.example
Press · press@hifikind.example
Atelier · Rua das Janelas Verdes, Lisbon
Hours
Monday to Saturday · 12:00–20:00 (Lisbon)
Average answer time · 24 hours
Visit the atelier
By appointment.
We’re in Rua das Janelas Verdes, a quiet street between Santos and Lapa. Visits are by appointment so the bench can be ready for you. Coffee is on the house.
Address
Hifikind Atelier
Rua das Janelas Verdes, 38
1200-692 Lisboa, Portugal
Hours
By appointment · Monday to Saturday
10:00 – 19:00 (Lisbon)